the rules of the house.

• You must be at least 16 years old. By creating an account or using Housenote, you represent that you are. If we learn an account belongs to someone under 16, we'll remove their information and close the account.
• Housenote is currently available to residents of the United States only.
• You're responsible for your account and for keeping your phone number and login secure. Don't share your account or let someone else use it.
• One person, one account. Don't impersonate anyone or misrepresent who you are.

You own what you create. The entries, photos, audio, comments, and collection items you add to Housenote are yours.

To run the app, you give us a limited license to store, host, and display your content — but only so we can operate Housenote for you and the people in your house. This license exists to make the app work. It does not let us sell your content, show it to anyone outside your house, or use it for advertising. When you delete your content or your account, this license ends, subject to the retention timeframes in our Privacy Policy.

You're responsible for the content you post. Don't post anything you don't have the right to share.

Housenote is a place for close friends. To keep it that way, don't:

• Post anything illegal, or anything that harasses, threatens, bullies, or harms another person.
• Post sexual content involving minors, or anything that exploits or endangers a child. We report this to the authorities, full stop.
• Post content that infringes someone else's intellectual property or privacy.
• Try to access houses, accounts, or data that aren't yours.
• Scrape, crawl, reverse-engineer, or attempt to extract data from Housenote, or interfere with how the app or our servers work.
• Use Housenote to send spam or to build a competing service.

We can suspend or remove accounts and content that break these rules.

Housenote is built for close friends sharing in private. The categories below are what we'll act on if reported or detected. They're a deeper read of the Acceptable Use list above, plus how we handle things when something goes wrong.

What's not allowed

• Sexual content involving minors. Any content that sexualizes, exploits, or endangers a child. Zero tolerance. We report to the National Center for Missing & Exploited Children (NCMEC) and cooperate with law enforcement.
• Non-consensual intimate imagery. Intimate images or video shared without the depicted person's consent.
• Harassment, threats, or bullying. Targeting a specific person with insults, intimidation, or threats — including threats of violence against anyone.
• Hate speech. Slurs, dehumanizing language, or discriminatory rhetoric targeting people based on race, ethnicity, national origin, religion, caste, sex, gender, gender identity, sexual orientation, age, disability, or serious disease.
• Promotion of self-harm or suicide. Content that glorifies, encourages, or provides instructions for self-harm or suicide. (Sharing personal struggle is okay — promoting harm isn't.)
• Illegal goods or services. Sale or trade of drugs, weapons, stolen goods, or other illegal items.
• Doxxing or sharing private info. Posting another person's contact information, address, or other private details without their consent.
• Impersonation. Pretending to be someone else in a way that's likely to mislead.
• Spam or scams. Promotional posting, mass-identical posts, phishing, or fraud attempts.

How we enforce

You can report any entry, comment, or person from inside the app — tap the ··· menu on the item and pick Report. Submitting a report also blocks that person automatically, so you won't see their content while we review.

We review reports within 24 hours. Depending on the severity and history, we may:

• Remove the specific content and let the author know it was removed (without sharing your identity).
• Suspend the account temporarily.
• Terminate the account permanently.
• Lock down an entire house if it's become a coordination space for abuse.

Automated content scanning

Every image uploaded to Housenote is automatically scanned for the categories above. Content the scanner flags is queued for human review and may be removed.

Appeals

Housenote surfaces recommendations, which are generated automatically — including with AI that builds a taste profile for your house from what's shared. In the future, we may convert product links shared in a house into affiliate links and earn a commission if you buy through one, at no extra cost to you; if we add that, we'll say so in the app and in our Privacy Policy first. Recommendations are not endorsements or guarantees — products and sellers are the responsibility of those third parties, not Housenote, and any purchase is between you and the seller. See our Privacy Policy for how this works with your data.

We work hard to make Housenote reliable, but we provide it “as is” and “as available,” without warranties of any kind. We don't promise the app will always be available, error-free, or that it will meet every expectation. To the fullest extent allowed by law, Housenote isn't liable for indirect, incidental, or consequential damages, and our total liability to you for any claim is limited to the amount you paid us in the past 12 months (which, for a free app, may be nothing). Some states don't allow certain limitations, so some of these may not apply to you.

Because you download Housenote from the Apple App Store, the following also applies:

• These Terms are between you and Housenote only, not Apple. Apple is not responsible for Housenote or its content.
• Your license to use Housenote is non-transferable and limited to use on Apple-branded devices you own or control, as allowed by the App Store Terms of Service.
• Housenote, not Apple, is solely responsible for the app and for providing any maintenance and support. Apple has no obligation to provide support.
• If the app fails to meet any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation regarding the app.
• Housenote, not Apple, is responsible for addressing any claims relating to the app — including product liability, any failure to meet a legal or regulatory requirement, and claims under consumer protection or privacy law.
• Housenote, not Apple, is responsible for investigating and resolving any third-party claim that the app infringes intellectual property rights.
• You confirm you're not located in a country subject to a US embargo or designated as “terrorist supporting,” and that you're not on any US government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

You also agree to comply with any applicable third-party terms (for example, your wireless carrier's terms) when using Housenote.

You can stop using Housenote and delete your account at any time from within the app. We can suspend or end your access if you break these Terms or to protect Housenote or its users. Sections that should reasonably survive termination — like content ownership, disclaimers, and limitation of liability — continue to apply.

These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws rules.

If you ever have a problem, email us first at hello@housenote.co — most things are faster to sort out directly, and we'll genuinely try. If we can't resolve it that way, any dispute will be handled by the state or federal courts located in New York, and you and Housenote agree to that.

If you send us ideas, suggestions, or feedback, thank you — we may use them to improve Housenote freely, without owing you anything and without having to keep them confidential. You keep your own ideas; this just lets us act on feedback without strings.

If you believe something on Housenote infringes your copyright or other rights, email hello@housenote.co with enough detail to identify the content and your claim. We'll review it and take appropriate action, which may include removing the content or closing the account responsible.

To the extent allowed by law, you agree to cover Housenote (and reimburse us for reasonable costs, including legal fees) for claims that arise from content you post or from your breaking these Terms. In plain terms: if what you share or do on Housenote causes a legal problem for us, that's on you, not us.

• If any part of these Terms is found unenforceable, the rest stays in effect.
• These Terms, together with our Privacy Policy and the Apple App Store terms referenced above, are the entire agreement between you and Housenote about the app, and replace any earlier understanding.
• If we don't enforce a part of these Terms right away, that's not a waiver of our right to enforce it later.
• You can't transfer your rights under these Terms to someone else; we may transfer ours in connection with a merger, acquisition, or sale of our assets.

We may update these Terms from time to time. If we make significant changes, we'll let you know through the app or by email. The “last updated” date below reflects the most recent version. Continuing to use Housenote after changes means you accept the updated Terms.

Questions about these Terms?

hello@housenote.co